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Posted by on Jan 23, 2018 in Business, Economy | 0 comments

What Amazon Go’s cashier-less grocery means for customer service

On Monday, Amazon debuted its first cashier-less grocery store in Seattle, Washington, ushering in a decidedly new era in customer service. Amazon Go, as the venture is called, works by streamlining the shopping experience, allowing the customer to grab items and walk out of the store without having to stand in a line. “What would shopping…