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Health Reform As Self Reform

This article in the Atlantic is the best “conservative” argument against the health system/reform that I’ve read. Regardless of how you feel about the policy proposal, the description of the root problem is entirely accurate and rarely addressed.

For my money, I find two major problems with his proposal as well as a few over generalizations. Market competition relies on the option of one service over another. That sounds trivial, but it applies to both supply availability and demand ability. Efficient markets require some demand elasticity, where consumers have the ability to move to another company or opt out entirely. The former is commonly discussed (although not equitably applied), while the latter part is equally important but nearly universally neglected. Sans the ability to go without, market networks of individual actors will start acting more like a monopoly in pricing power, and simply cede market share to each other since they can continue raising profit without attracting more customers.

Therefore the two questions are:

“How much choice do people really have in selecting treatment?” If the bulk of our expenditures are for ailments that have some discretion in when they are treated, and the bulk of people have the mobility to go to the best places, then demand may prove elastic. If there is little possible mobility (either because the bulk of the system is spent on emergencies or people just have the inability to travel far) then demand will stay inelastic.

“Which aspects of the health industry have high entry costs and which have low ones?” The areas where there are large barriers for new companies will see monopolistic behavior because they don’t have to fear competition. I agree that a lot of the entry barrier is due to bad regulation (especially in the insurance industry) but in pharmaceuticals and advanced technology, it is either due to prohibitive R&D or patent protection.

I’m sure there is data on this and if anyone can point to it I’d be grateful. If I have more time at a later date I may do some actual research.

Intuitively, it seems like the health industry is pretty much split down the middle both in demand elasticity and entry costs. This is why I am moving to the position similar to Mr. Goodhill’s: insurance should only be used for “unforeseen events.” He is rather glib about the ability to save up $50,000, which is why I think that we will need private insurance to cover the $3k-$50k range. It’s also entirely unrealistic to expect people to pay for pregnancy costs out of pocket regardless of whether it was “unforeseen.” Yes deliveries are known months in advance, but could you raise $10-$20k in 9 months? Those quibbles aside, his position is close to one I inarticulately raised at the end of a recent post.

I also suggested that we target the supply side by having government awards/grants to companies that are willing to design, build and license the high tech aspects of health care at low costs. I’m not convinced that we can get much competition for MRIs, et al., but I do feel like a solid non-profit competitor would significantly change practices at the current giants. As long as the government supported start up only (i.e. not give out annual subsidies) then this could prove to be a very valuable source of competition.

Mr. Goodhill alludes to the gross inefficencies in diagnostics and treatment, but I am not so sure that his market driven answer is a good solution. His summary clearly suggests that he feels that with enough information, people will be able to choose the most efficient provider (and perhaps even which diagnostics/treatments are performed) so they get the best use of their money. However, these types of statistics will give most individuals little insight on their own condition because they will be inadequately educated to weigh them and/or people will have unique situations.

Markets with large amounts of information asymmetry are far from efficient and — combined with the high emotional stakes — health care is a perfect storm for encouraging individuals to make faulty decisions. Based on my conversations with people in the field, I think it’s clear that the professional ethos must change.

Here is a little segue:

I believe that analyzing human behavior purely through the lens of economic self interest is not only faulty, but systematic of why we have the problems we do. Marxism famously ascribes nearly all collective political conflict to economic class struggle, and while I agree that it definitely acts as a feedback, the root causes are far more complex. Thus I find it highly ironic that American conservatism simultaneously rejects his descriptions while completely buying into the Chicago School of Economics homo economicus view that all individual behavior is driven by rational economic self interest.

Mr. Goodhill implicitly suggests that the reason why every year 100,000 people needlessly die from improper sanitation and upwards of 200,000 die from preventable bloodclots is because there is no hit to their revenue streams. I’m not sure this is incorrect either, which is what is disturbing. In this way the health industry is highly analogous to the financial industry: it has been so thoroughly coopted by homo economicus that it is seen as “normal” (i.e. natural) when it only responds to economic gears and levers.

Yves Smith at Naked Capitalism frequently mentions that when she got into the financial industry, there was an explicit social contract between it and the general public: unless you run a bank absolutely horridly (cough) our monetary policy makes it impossible to lose money, the banks understood this and they made sure to provide enough of a public service that they wouldn’t lose this privileged position. However, starting in the 80s (with the rise of credit cards and deregulation) the banks lost their way and started viewing the public as sheep to fleece. The social contract has been destroyed, and now it’s not only a given, but even defended as a positive that the industry does whatever it deems most profitable, regardless of whether it is in the general interest of the public. She suggests that much of the problem in the financial industry is not external regulation or policy, but that there is internal rot that has throughly corrupted the entire culture by normalizing [short sided and vain] self interest. Obviously this is a part of human nature, and why checks/balances are so important for long term success, but that doesn’t mean that we can’t aspire and slowly move back towards a holistic approach.

While the medical industry isn’t quite as bad as the financial industry, it does have many similar characteristics. Doctors are explicitly and implicitly taught that they should have very self centered views in approaching their work. Whether it’s surgeons that operate to fix a heart valve even though the person is going to be dead in a few months from liver failure or bedside doctors that don’t listen to their nursing staff about probable cause and instead order massive batteries of unproductive tests, the culture rewards egomania, “thoroughness” and novelty, while overlooking empathy and efficiency. Although the health insurance industry is rightly vilified in rejecting procedures and squirreling out of its responsibility, the fact is that it needs to. Through conversations both with doctors/nurses, and statisticians that have been analyzing treatments at various hospitals, it’s clear to me that the common answer to any problem is to “run all tests” and treat for anything/everything. This is of course insanely expensive and in 95% of cases, following a rule of thumb would give the same outcome.

The provisions in the health reform bills for setting up agencies in charge of researching efficacy are in there because this problem is well known in health reform circles. It has led to charges that panels will dictate what can and can’t be done, but this is ludicrous. The only aim is to provide better information to doctors, and to help foster a cultural change so they think about their decisions on a more systematic level. However, just like the financial industry, that cultural change has to come within. It will not come from government mandates, and it won’t come from inherently being a part of a market, it will come from change about what is socially desirable.

Hospitals implementing Pronovost’s checklist had enjoyed almost instantaneous success, reducing hospital-infection rates by two-thirds within the first three months of its adoption. But many physicians rejected the checklist as an unnecessary and belittling bureaucratic intrusion, and many hospital executives were reluctant to push it on them.

Tens of thousands of people die needlessly every year, but physicians don’t want to change their ways because it is “belittling” (what an egotistical viewpoint) and executives are reluctant to push it on their employees probably because they are worried that the doctors would take their ball and go to another place where God forbid, they are actually critiqued. This highlights a disturbing lack of empathy in our culture and that’s what should be focused on, not just suggest that people will be browbeaten into doing things differently because they don’t get paid otherwise.

Sorry for the segue, but to me it’s really not. While we do need reform to make the math add up in energy/health/finance/education/etc. we must realize that true reform is not going to take place merely on the policy level, but that it must take place on the cultural level as well.

  • tidbits
    Mikkel - Interesting piece. I would add that much of the hyper-diagnosis that drives up costs and reduces efficiency is fueled by another side of the insurance industry, the one that covers medical malpractice claims. Generally though I agree with the premise of your segue that many of the necessary changes are internal and can be acheived only by affecting a cultural change within the medical profession/industry.
  • Jim_Satterfield
    The medical field is one in which the average consumer can't make an informed decision because the level of expertise required for that information to be adequate is beyond almost all of us. What is needed is a way to provide the necessary expertise based only on the desire to treat the patient, not guarantee the flow of profits to the doctor, hospital or other business entity. Health care centers where doctors are paid a salary, have the necessary specialists under one roof and use up to date IT systems to enable effective collaboration exist and could help if we could expand the model. The Newshour did an excellent report on the kinds of facilities that are managing to provide quality care at lower prices than many.
  • mikkel
    The irony is that the cleveland clinic is where the bulk of my anecdotes come from. If they are 20-30% more efficient I recoil in horror at what other places must be like...they could easily knock off another 20-30%.
  • Silhouette
    "For my money, I find two major problems with his proposal as well as a few over generalizations. Market competition relies on the option of one service over another. That sounds trivial, but it applies to both supply availability and demand ability. Efficient markets require some demand elasticity, where consumers have the ability to move to another company or opt out entirely."
    *********
    I can introduce one flaw that puts that entire pitch in the toilet. That is that human health is not a market product. It is a basic right. To know that someone is suffering and to tell them "too bad, the market has spoken." is evil. It is immoral. And the words "One nation, under God.." no longer apply.

    You either are a nation under [a supreme loving spirit] or you are "One nation, under Greed".

    We need an Amendment to the Constitution which widens the umbrella of protecting the citizens to including protecting them from diseases, illness and accidents. Aren't those enemies to life and limb as well?
  • Father_Time
    I philosophically believe that excessive profit for medical services is inhumane and immoral. It would suit me if profit for medical services, hospitals, labs, pharmaceuticals, the entire industry spectrum, were restricted to 3% to 5% profit. Should an organization make less than 3% per annum, it would be able to raise it’s rates, more than 5%, it must lower it’s rates. I believe in heavy federal government control with regard to the medical industry as a business. It is my belief that when the medical industry is foreclosing on individual’s homes over medical costs that people cannot pay, driving people into bankruptcy while the medical industry makes record profits and their members earn luxurious incomes, then government controls are warranted. Basically, the individual freedom of life or the happiness of a reasonably healthy life should not be oppressed by the freedom of enterprise.
  • Dr J
    “How much choice do people really have in selecting treatment?”
    “Which aspects of the health industry have high entry costs and which have low ones?”

    You're asking good questions. I suggest we have no clue how much choice people could exercise in selecting treatment, because our system discourages them from trying. Sure, some aspects of medicine get technical; so does car repair, yet consumers navigate it just fine. Much of the information imbalance is simply artificial. Good luck finding answers to even basic questions like "how many cases like mine has Dr. X treated?" or "how much will it cost?" You can find a lot more information about where to have dinner than about where to take your back problem.

    The barriers to entry is a terrific concern, and regulation is a significant part of the answer, not just in insurance. Health care is the most heavily regulated industry we have, and it touches everything from med schools to malpractice courtrooms to those privacy acknowledgments you have to fill out in doctors' waiting rooms. If you're wondering why drugs are so expensive, take a hard look at the FDA and ask yourself if it's too conservative. There were a lot of people of that opinion during the height of the aids epidemic.
  • Leonidas
    Father Time, how would you like the government to tell you how much profit you could make at your business, or how much money you could be paid for your services? If you prefer such a scheme, give Fidel a call in Cuba, he might like to have you, especially if you have medical training since his folks with it are escaping the country when they get the chance to do so. Doctors and shareholder are entitled to the pursuit of hapiness just like everyone else. Now if you want to volunteer your own time and effort to a non profit medical group, God bless you, but unless you want folks signing you up without your consent for some service, I don;t see how you can volunteer them to give up their freedoms. Some of them would like it no more than you would being drafted and sent to Afganistan.
  • Dr J
    UnitedHealth Group: 3.97%
    HealthNet: 1.00%
    Humana: 3.57%
    Aetna: 4.00%
    WellPoint: 4.50%
    Humana: 3.57%
    WellCare Health Plans, Inc: 2.07%
  • tidbits
    Father Time - Please see my comment to Leonidas below. Hard as it may be to believe, I agree with you.
  • mikkel
    Yes, trust me I know about the regulation. I used to be of the opinion that was just a crock, but actually contemplating starting a business in the field and how to go about that, I see it's not. I'm just not convinced that on balance it's a net negative (well except the extremely arbitrary things like state by state regulation and whatnot).

    Same with the consumer aspect. Of course we need to have better information and see how that affects things because there is a gigantic improvement to be had. On the other hand, I'm not sure that it is the primary cause of the problem (although it's hard to know since that data isn't really available) and as such I don't think it should be made the main focal point of the health system.

    That said, it seems increasingly clear to me that these "conservative" reforms are necessary first steps to even figure out what really is driving health care costs.
  • vey9
    Another thought that I don't see mentioned often is that the collective "we", whether that is the individual or a business, have no idea what is covered.

    Not all "health insurance" is alike, but only after someone needs to sue it, do we know what deals they have cut with what doctors or hospitals.

    But as the author mentioned, in his place nobody cares, yet they are suopposed to care five yeras kater.
  • tidbits
    Leonidas - thank you for your capitalism-at-all-costs (and I do mean costs) point of view. However, some markets are not self self-correcting or truly competitive. And, the health care market falls into that category. When a particular market is not self correcting or competitive, it requires external intervention. Ideally, this would occur through introducing competitive market forces. That is not possible in the health insurance field.

    Each of the fifty states regulates health insurance differently. And because state legislators know little or nothing about health insurance, almost all of those regulations are written by health insurance lobbyists. That means they are written in the interests of the insurance industry, not the health care consumer.

    Honest. competent government puts the people first and profit motive second when the two are in conflict.

    This fiftty state mish-mash has created havens for particular ins companies in some states and other ins companies in other states. It discriminates against those with pre-existing conditions, those over the age of 45 whose premiums sky rocket, includes "recission" provisions to avoid payment on legitimate claims and "wastes" as much as 30% on administrative expenses while focusing on finding excuses to deny payment rather than providing care. That is not a system worthy of capitalist non-intrusion.

    When an industry becomes that morally bankrupt, the people have a right to intervene in their own interest. The current variant of the health care plan may not be the correct one, but it is a start. FT's idea of limiting profit margins may not answer every question (especially with the creative accountants these ins giants can employ) but its better than suggesting no solution.

    This is a problem that needs to be solved to prevent the bankruptcy of our nation and its people. To Hell with Fidel and all the partisan crap. What's your solution to the problem, other than the medical industry being entitled to happiness...read unwarranted profits... at the expense of disease, death and lack of adequate medical care for a significant percentage of the American people?
  • Silhouette
    Yeah republicans...what's your solution to the moral bankruptcy of your precious industry? We're not going to accept nothing or "business as usual".

    The average voter's memory is increasing from the old days of just five years or so. With the internet we've got constant reminders from things that happened 20 and 30 years ago right at our fingertips via search engines. We can even compile lists to publish later at election time [maybe just the night before in a blitz] of who offered nothing or business as usual and who instead offered compassion and a solution to the problem.. Sleep well knowing your jobs are on the line.
  • I thought the linked article was interesting, and I agree with the basic premise: that the high cost of health care is because the natural cost controls of the free market have been removed. Silhouette, if you read the piece more carefully, you will see that one of his motivations for bringing down the cost is so that health care is more accessible to those who can't afford it, and so that the government can more easily provide financial assistance to those who still can't afford it. Did you read the linked article? If not, I recommend it. You won't agree with all of it, but he appears to me to have genuine concern for the state of our health care system, as well as a lot of knowledge on the subject, not just talking points as you appear to be responding to. Do you think the only solution is for our government to throw more money at the problem? If some free market principles could be used to lower the cost, both for individuals as well as government assistance programs, you'd be opposed to them just because they don't fit your idea of what health care for all should look like?

    With that said, I think he goes too far to suggest that insurance should only be for catastrophic coverage. There are two problems I see with this:

    1) Exactly what is "catastrophic" is not easy to define. What about people who are chronically ill? They may not need some major surgery or urgent life-saving care, but they may need much more frequent doctor's visits, which might be considered routine care that would not be paid for.

    2) This would encourage people not to seek care when they have a minor problem which could be a sign of a larger problem. The article implies that this would lower costs, as the demand for health care would decrease. However, it ignores the common view in the health care world that preventative care is (normally, not always) cheaper that reactionary care. Dr. Goldhill compares the current system with an auto-insurance company paying for your gas. But I don't agree with his analogy. If you don't fill your car with gas, the car will quickly stop running. But if you don't see your doctor for routine visits, you might be fine for a while, but could eventually end up with a bigger, preventable problem that your insurance plan will have to pay for.

    So, I don't support measures to move us toward more of a catastrophic insurance system. It is in the interest of the patient and the insurance company to make sure the patient is getting routine care, and so covering that cost, to some degree, makes sense.

    But, as I said, I agree with his basic point that the lack of consumer input drives up the cost. So what would I do? Allow the consumer to have more choice in the insurance market. Patients might not have the technical expertise to choose specific treatments for themselves, but at least they should have a wide array of choices with regards to the plan they sign up for. Our employer-based system, as well as excessive government regulation, severely limits consumer choice in this area. Most of the complaints about insurance companies could happen in any other industry, except that in other industries if the customers are not happy, the company goes out of business because the consumers go elsewhere.

    I do think some regulation is necessary, especially with regards to how insurance companies calculate premiums and deductibles. An effective free market should reward good decisions and punish destructive ones. But in the health care industry, a pure free market severely punishes those who have the nerve to get sick, which clearly is not desirable. The free market is a means to an end, not an end by itself.
  • mikkel
    "However, it ignores the common view in the health care world that preventative care is (normally, not always) cheaper that reactionary care"

    Actually, I've read (and surprisingly it was by the pro-reform cover everyone groups) that in aggregate preventative care is not actually cheaper. Sure it is true on the individual level, and leads to increased quality of life for nearly the same cost (so it should obviously be encouraged) but it shouldn't be seen as a cost reducer.

    I do believe that if the government ran the catastrophic health care and that there were HSAs to cover the medium cases (like when I got an appendectomy) and a direct subsidy for the poor to get routine care, then things may work better. You obviously missed the part where he said it'd be cheaper for the government to just pay for routine care every other year for those that can't afford it as a benefit similar to food stamps...so he wasn't trying to hang them up to dry. And honestly, people that can afford it already spend several hundred bucks a year in deductibles, I doubt they'd stop.
  • CStanley
    Each of the fifty states regulates health insurance differently. And because state legislators know little or nothing about health insurance, almost all of those regulations are written by health insurance lobbyists.

    Isn't this the problem in a nutshell with government regulation? And you seem to be a proponent of having a nationalized public option, tidbits (or at least not opposed to it) yet you already described the same problem in a state legislator level that is so apparent among our national legislators (and chief executive, frankly- I'm appalled at some of the statements that Obama has made about healthcare delivery which show almost no understanding of the system and use inaccurate examples to even try to describe a few of the real cost problems.)

    Regulation itself isn't good or evil. It's sometimes necessary, but quite often it's done poorly. Anyone of the liberal/progressive mindset who believes that more regulation is the answer needs to own up to the fact that this means that we need to elect people who know what they are doing- they have to have some expertise in the area that they're writing legislation for.

    When the legislators don't understand the real issues, they do tend to kowtow to the larger corporations. If they understood where the real barriers to competition were, they'd be able to regulate in sensible and needed ways which would actually help smaller businesses and start up entrepreneurs compete. Instead, most regulation hurts the little guy far more than it stirs competition for the large players.
  • tidbits
    CS - No, I'm not a big fan of a national public option, but rather believe that we need to repair a broken system. My personal choice would be a national private insurance pool. That would necessarily involve national regulation, and I would not be opposed to that in order to address some of the endemic problems in the system.

    Any real fix is going to be very complex, and in a "need based" market that requires expertise beyond the ken of most people, that fix is not likely to be one of letting individuals make price based decisions. When the emergency hits, most will spend whatever it takes. Cost is not a controlling factor in an emotionally traumatizing situation like cancer diagnosis, car wreck, broken bone, swine flu or whatever.

    The system is out of control with excess diagnostic tools that MD's are pressed to use, variable community standards for what constitutes malpractice, inefficient multi-system billing procedures and codings for each different insurance company and gov't program. I just don't see a good option that doesn't involve some intervention, and it probably needs to be national in nature.
  • GeorgeSorwell
    From the first few paragraphs of the Atlantic article:
    Pronovost’s solution? A simple checklist of ICU protocols governing physician hand-washing and other basic sterilization procedures. Hospitals implementing Pronovost’s checklist had enjoyed almost instantaneous success, reducing hospital-infection rates by two-thirds within the first three months of its adoption. But many physicians rejected the checklist as an unnecessary and belittling bureaucratic intrusion, and many hospital executives were reluctant to push it on them.


    And:
    How was it possible that Pronovost needed to beg hospitals to adopt an essentially cost-free idea that saved so many lives? Here’s an industry that loudly protests the high cost of liability insurance and the injustice of our tort system and yet needs extensive lobbying to embrace a simple technique to save up to 100,000 people.


    More:
    How does a nation that might close down a business for a single illness from a suspicious hamburger tolerate the carnage inflicted by our hospitals?


    Is it really true that 100,000 people die every year because doctors feel belittled by the requirement to wash their hands, a technique whose usefullness was established in the 1840's?
  • mikkel
    George -- yes, according to that article. I read about the Pronovost struggle when it first came out and was appalled. They aren't belittled by the requirement to wash their hands, they are belittled because the sterilization procedures are so easy and obvious that needing to fill out a checklist for each step (that was very detailed) each time you interact with a patient seemed stupid.

    But there were also many steps, and forgetting even one could be fatal for the patient. Pronovost monitored actual behavior and found that while of course everyone (both doctors and nurses) knew what they were supposed to do, occasionally one little step would be skipped or reversed, and it was then not sterile.

    The article has an interesting claim -- that some of the best pilots in the world died before they made preflight checklists mandatory. True nearly all of those things are basic too (especially when you've flown the same plane over and over) but there are just so many steps it's easy to forget...especially in high stress situations.
  • mikkel
    Oh, and I forgot one of the most important parts of the Pronovost reforms.


    The next month, he and his team persuaded the hospital administration to authorize nurses to stop doctors if they saw them skipping a step on the checklist; nurses were also to ask them each day whether any lines ought to be removed, so as not to leave them in longer than necessary. This was revolutionary. Nurses have always had their ways of nudging a doctor into doing the right thing, ranging from the gentle reminder (“Um, did you forget to put on your mask, doctor?”) to more forceful methods (I’ve had a nurse bodycheck me when she thought I hadn’t put enough drapes on a patient). But many nurses aren’t sure whether this is their place, or whether a given step is worth a confrontation. (Does it really matter whether a patient’s legs are draped for a line going into the chest?) The new rule made it clear: if doctors didn’t follow every step on the checklist, the nurses would have backup from the administration to intervene.


    It's about power. I've heard that many doctors have gigantic egos and are hierarchical in power structure and can go from friendly to monsters very quickly if it looks like they are doing something wrong. The idea that a nurse could stop everything and tell him he (or she) had to follow some list...if it was an administrator on the floor that is one thing, but a nurse?
  • mikkel, yes I've seen similar reports, which is why I said "common view" instead of "research". The research I've seen is someone mixed on the issue. Some of them point to specific instances where it would be cheaper to treat the rare disease after it has become evident, rather than doing expensive testing. So clearly there is some limit to how much preventive medicine a patient should have. We don't need to be tested for every possible disease at every office visit, as an extreme example. However, it seems obvious to me that we should encourage a reasonable amount of preventive care (even if in some cases it costs more, as you said). The system that Dr. Goldhill recommends would discourage that.

    Maybe a compromise approach would be for the insurance company to cover a certain number of routine doctor's visit (maybe 2 per year), but then have a high deductable for other care up to a certain limit (maybe $5000), at which time the insurance would kick in to cover the cost above that amount. That way, patients are encouraged to consult with their doctors about their options, and then if they choose to pursue more diagnostic tests, the patient would pay for them. But, in the case of injury or severe illness, the insurance company would pay.

    Is that plan perfect for everyone? No. But the key point is that if consumers had a choice, they would find the plans that offer the best care at the lowest price for their situation, just like every other industry.
  • mikkel
    I just put up another post about the whole thing George
  • GeorgeSorwell
    Mikkel--

    Thanks.
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