The limits of the tech fix exposed:
“At 0729 Mountain Time [1429 GMT] on 5 October, BI Incorporated experienced a problem with one of its offender monitoring servers that caused this server’s automatic notification system to be temporarily disabled, resulting in delayed notifications to customers. The issue was resolved approximately 12 hours later at 1925 [0229 GMT Wednesday],” BI said in a statement.
Tracking devices continued to record movement and gather information, but corrections agencies could not immediately view the data, BI said.
The outage affected 49 of the 50 states blocking notifications on about 16,000 people.
Via Techdirt, “makes you wonder why so many governments trust such a system to a company that can’t even monitor when they’re running out of data storage space.”